Our Engagement

General enquiries

What if there is a suspected or confirmed case at my hotel?

• Any guest who tests positive during an antigen test will be required to self-isolate for 7 days in their hotel room. The Ministry of Health and Wellness will be informed of the positive result.
• After 7 days, the guest will undertake a new antigen test. If the result is negative, they will be free to explore the island. If it is positive, they will have to stay in self-isolation.
• The Ministry of Health and Wellness will not need to do any checks at the hotel.
• The protocol is the same, regardless of vaccination status.

What happens if I test positive during my holiday?

• If you test positive for COVID-19 and are asymptomatic, you will have to isolate for 7 days within your accommodation
• You must take another antigen test on day 7. If it is positive, you must stay in self-isolation. If it is negative, you are free to explore the island
• Your travelling companions do not have to self-isolate

Vaccinated

Plan your holiday, staying in one of our hotels on the island.

You can book through our website.

Testing is no longer required for travellers.

Before departure

• Plan your holiday, staying in one of the island's hotels • All travellers must be aware of the conditions of their stay prior to departure, including the need to comply with preventive measures and undergo tests that are compulsory or required by the authorities

Airport and flight

• Wear a mask covering your nose and mouth throughout the flight, unless when eating or drinking, and disinfect your hands regularly
• Prior to travel, it is recommended for all travellers to fill out the digital Mauritius All in One travel form, which you can access here.It will generate a PDF document with a QR Code, which must be presented to Health Officials on arrival at Mauritius Airport. At the moment, you also need to fill out the Immigration Disembarkation Card, which will be handed to you during your flight to Mauritius. Please submit this to the Immigration Officials on arrival at Mauritius Airport
• Passengers travelling through hubs or making a stopover must take into consideration the COVID-19 protocols in the respective countries

On arrival in Mauritius

•  A body temperature check will be carried out via thermal camera on arrival at the airport. Passengers whose temperature exceeds 37.8°C or showing any other visible symptoms will be isolated in a designated room. They will be examined by a doctor at the airport and a GeneXpert PCR test may be carried out; the result will be available within approximately one hour. Depending on the result, they will be directed to a treatment centre or to their hotel
•  You must sanitise your hands upon arrival at the airport
•  You must wear a face mask within the airport
•  COVID-19 testing on arrival is no longer required for travellers 

Transfer to your hotel

• After baggage retrieval, you will be taken to your hotel by a DMC, a taxi or other means of transportation. Passengers must properly wear a face mask throughout the transfer
• You must sanitise your hands before entering the vehicle
• It is recommended that the windows are open throughout the transfer. 

At the hotel

• Testing on arrival is no longer required for travellers
• You no longer have to wear a mask during your holiday, except at the airport or port, on public transport and in hospitals.
• All hotel staff, as well as their immediate family, have been vaccinated
• Housekeeping in the guest rooms will be carried out in strict compliance with sanitary protocols

Leisure

• You are free to explore our beautiful island’s landscapes and attractions, abiding by the local sanitary protocols
• Watersports and scuba diving are allowed 
• Golf access will be allowed and the use of golf carts is permitted.
• Nightclubs are open
• Spas, excluding hammam and sauna areas, will be open
• Boutiques and fitness facilities will be open
• The kids’ and teens’ club will be open and babysitting services are available, with sanitary protocols in place

Returning to the airport

• Guests who must take a PCR test during their stay to travel home or onwards to a new destination must pay the extra cost, between Rs 2500 - 3500

Unvaccinated

You do not need to take a test upon arrival in Mauritius

Wearing a mask in Mauritius is only mandatory at the airport and port, on public transport and in hospitals

You do not need to self-isolate - you’re free to explore as soon as you get here!

Before departure

• Travellers must be aware of the conditions of their stay prior to departure, including the need to comply with preventative measures.

Airport and flight

• Wear a mask covering your nose and mouth throughout the flight, unless when eating or drinking, and disinfect your hands regularly
• Prior to travel, it is recommended for all travellers to fill out the digital Mauritius All in One travel form, which you can access here. It will generate a PDF document with a QR Code, which must be presented to Health Officials on arrival at Mauritius Airport. At the moment, you also need to fill out the Immigration Disembarkation Card, which will be handed to you during your flight to Mauritius. Please submit this to the Immigration Officials on arrival at Mauritius Airport
• Passengers travelling through hubs or making a stopover must take into consideration the COVID-19 protocols in the respective countries

On arrival in Mauritius

• Regardless of vaccination status, you will not have to take a COVID-19 test upon arrival.
• A body temperature check will be carried out via thermal camera on arrival at the airport. Passengers whose temperature exceeds 37.8°C or showing any other visible symptoms will be isolated in a designated room. They will be examined by a doctor at the airport and either directed to a treatment centre or to their accommodation
• Hand sanitisation is mandatory upon arrival at the airport
• You must wear a face mask within the airport

Transfer to your accommodation

• After baggage collection, you can be taken to your accommodation by a DMC, taxi or other means of transportation. Face masks must be worn in the vehicle
• You must sanitise your hands before entering the vehicle
• It is recommended that the windows are kept open throughout the transfer

At your accommodation  

• Whatever your vaccination status, you’re free to stay in and explore Mauritius! No tests or self-isolation required. 

Returning to the airport

• Guests who must take a PCR test during their stay to travel home or onwards to a new destination must pay the extra cost, between Rs 2500 - 3500